The Case for IP Captioned Telephone Service Reform

Free State Foundation President Randolph May makes the case for refashioning the Internet Protocol Captioned Telephone Service (IP CTS) in a market-oriented way in his latest Perspectives from FSF Scholars paper, "Reforming the FCC's Captioned Telephone Service Program." As explained in that paper, "IP CTS is a form of telecommunications relay service (TRS) that allows individuals with a hearing impairment to both read captions and use their residual hearing to understand a telephone conversation. Provision of IP CTS is undoubtedly important, and it is also a statutory duty under the Communications Act. Additionally, Mr. May offered a more detailed analysis and prescription for IP CTS reform in his previous and similarly-titled Perspectives paper, "Reforming the FCC's Internet Protocol Captioned Telephone Service Program."