Tuesday, October 18, 2011

Voluntary "Bill Shock" Agreement

The FCC, CTIA, and Consumers Union yesterday jointly announced a plan whereby the wireless providers will provide their customers with notifications when they are about to incur extra charges for exceeding the monthly allowances.

Here is my reaction which appeared in the trade press:

"The voluntary plan by industry to offer free consumer alerts is preferable to the FCC going ahead with its rulemaking proceeding. It is in the nature of FCC's rulemakings that they often result in over-inclusive and unnecessarily costly regulations.  So if this voluntary plan - and I use 'voluntary' advisedly - avoids that result, it is preferable to the alternative."

And here is FCC Chairman Julius Genachowski's statement.