Showing posts with label Broadband Internet Services. Show all posts
Showing posts with label Broadband Internet Services. Show all posts

Tuesday, August 04, 2026

FCC Simplifies Its Broadband "Nutrition" Labels

On July 22, the Commission adopted a Report and Order modifying its broadband "nutrition" label rules. According to the News Release, these changes "mak[e] [the labels] a more useful tool for consumers and reduc[e] compliance burdens on providers." They also bring those rules into better alignment with their authorizing congressional language.

2021's Infrastructure Investment and Jobs Act directed the Commission to "promulgate regulations to require the display of broadband consumer labels, as described in the Public Notice of the Commission issued on April 4, 2016 (DA 16–357), to disclose to consumers information regarding broadband Internet access service plans" (emphasis added).

"GFiber FCC Broadband Label" by Wikimedia Commons user JBoots07 is licensed under CC BY-SA 4.0.

But as I cautioned in a Perspectives from FSF Scholars published prior to the adoption of the original rules in November 2022, various commenters would have the agency ignore such statutory guardrails and instead "overload those labels with extraneous information intended to advance unrelated policy agendas rather than facilitate broadband comparison shopping."

Regrettably, the FCC at that time did not embrace my concerns.

The item adopted on July 22, however, addresses that overreach – and at the same time renders the labels more useful for consumers and less burdensome for ISPs. As the News Release underscores, the "initial broadband label rules … resulted in sometimes-confusing labels that strayed beyond the statutory framework Congress created, increasing compliance costs for providers in the process."

Among other things, the updated rules:

  • Allow customer service representatives to communicate information contained in the labels conversationally rather than requiring them to read the labels word for word;
  • Ensure "that consumers have … clear, accurate, and concise information about broadband plans, making the labels a more useful shopping tool";
  • Eliminate obligations to provide outdated information, such as references to the since-discontinued Affordable Connectivity Program;
  • Allow providers to "use links or icons at point-of-sale to avoid unwieldy amounts of information that can overwhelm consumers"; and, most saliently,
  • Remove obligations that exceed the underlying statutory mandate.
In his Separate Statement, Chairman Brendan Carr assured that "[n]one of those changes come at the expense of transparency…. The result is a label that's easier for consumers to use, while reducing costs for providers. That's a win for everyone."

Friday, February 25, 2022

Rehearing Requested in Ninth Circuit on California's Net Neutrality Law

On February 11, a group of broadband Internet service providers (ISPs) filed a petition with the Ninth Circuit Court of Appeals, requesting a rehearing en banc of the court panel's January 2021 decision in ACA Connects v. Bonta. The panel upheld California's law imposing public utility regulation on broadband Internet service providers operating in that state.  

In their petition for rehearing, the ISPs argue that the panel decision wrongly characterized the D.C. Circuit's decision as holding that the FCC's Restoring Internet Freedom Order "surrendered" or "abandon[ed]" its statutory authority over broadband – and thereby eliminated the order's conflict preemptive power. As the petition points out, the D.C. Circuit expressly stated in Mozilla that the Commission "can invoke conflict preemption" when "a practice actually undermines" the order.
 

Additionally, the ISPs' argue that the panel decision's conclusion that California's law merely regulates intrastate communications that touch on interstate communications is in conflict with circuit court precedents. According to the ISPs, the Ninth Circuit as well as other circuits have recognized that Internet access is jurisdictionally interstate and that a state's authority over intrastate communications does not encompass regulation of facilities providing both intrastate and interstate service in conflict with federal law. 

 

In a press release on January 28 of this year, Free State Foundation President Randolph May responded to the news of the Ninth Circuit panel's decision in Bonta. For a legal critique of California's law imposing public utility regulation on Internet access services, see Prof. Daniel Lyons' Perspectives from FSF Scholars paper, "Day of Reckoning Approaches for California Net Neutrality Law." 

Wednesday, March 31, 2021

California's Net Neutrality Law Threatens Veterans' Telehealth

On March 30, Free State Foundation President Randolph May and I published an op-ed in Real Clear Markets that calls attention to how  the VA Video Connect App is jeopardized by California's bad "net neutrality" regulation. The state's law flatly bans all "sponsored data" and "free data" plans that include specific websites or apps rather than to entire "categories." As we discuss in our op-ed, California's law jeopardizes the VA's app for providing telehealth to low income and rural veterans free of data usage charges. For more on the unwise and anti-consumer effects of California's law, be sure to check out our op-ed -- which has been republished at Multichannel News. 

Wednesday, March 24, 2021

Comcast Will Invest $1 Billion to Connect Low-Income Americans with its Internet Essentials Program

For a decade now, Comcast's Internet Essentials program has been bringing affordable broadband connections to low-income Americans. On the occasion of the program's tenth anniversary, Comcast has released a progress report that looks back on the program's accomplishments in closing digital divides. The report coincides with Comcast's announcement that it will dedicate $1 billion to the Internet Essentials program's future efforts bring broadband to 50 million more Americans with limited financial resources.

According to its 10-Year Progress Report, the Internet Essentials program has invested $700 million and helped connect 100 million Americans to the Internet. Some 40% of the growth in broadband adoption in Comcast's service footprint among low-income households with school-age children can be attributed to the Internet essentials program. Comcast also has provided subsidized laptops to 130,000 people with low-income. The program offers the option to purchase a low-cost computer for under $150. 

Since the program started, broadband Internet speeds have increased from 1.5 Mbps in 2011 to 50 Mbps in 2021 – with the discount service price holding constant at $9.95 per month.


Free State Foundation President Randolph May has written about the Internet Essentials program in prior blog posts, including in 2020, 2019, 2018, and 2017.


Comcast's announcement that it will commit $1 billion to connecting low-income students, seniors, community centers, and non-profit organizations, including with WiFi technology, is terrific news. Many more low-income Americans surely will benefit from broadband Internet as a result of this significant private sector investment. Comcast deserves recognition for taking initiative and dedicating resources to bring more low-income Americans online. Here's to the next decade of the Internet Essentials program.

Wednesday, August 12, 2020

Broadband Providers Rising to the Challenge

There has been due recognition, at least by most people and policymakers, that broadband Internet providers have responded in an admirable fashion to keep American connected during the COVID-19 pandemic - despite the substantial increase in network traffic caused by the lockdowns and changes in everyday life.

 

To some extent, the ability of broadband providers to maintain, or exceed, their quality of service standards despite the major traffic increases is attributable to the robustness of their broadband networks, which, in turn, is attributable to almost $2 trillion dollars of private investment in these networks since 2000. But it is also attributable to extraordinary efforts undertaken by the people who are charged with operating the networks.

To be sure, there are examples of this extraordinary effort among all the major broadband providers and smaller ones as well. But, by way of example, here is a Comcast COVID-19 Report, "How Our People Met the Challenge Despite Unparalleled Disruption," that is worth reviewing. To the extent it is sometimes overlooked, the report brings home the human effort involved in ensuring that Comcast's broadband service has remained robust.

It's worth remembering - and appreciating - this dedication as we get through and beyond the pandemic.

There's more work to do in closing remaining digital divides. But this won't be accomplished without free market-oriented policies, the application of American ingenuity, and the ongoing dedication of employees of broadband providers of the kind evidenced in the Comcast report.

Friday, May 04, 2018

Thinking Things Through – Maintain Privacy Protections in Place


Several weeks ago I started a series of blogs I called “Thinking Things Through.” The idea was –and remains – to focus on aspects of the ongoing net neutrality controversy that I consider fundamental, even foundational.
So, in the first, “Thinking Things Through – Maintain That Line,” I contended, and I hope explained, why it is important to keep Digital Age Internet services from being regulated in a public utility-like fashion like telephone services were regulated throughout most of the twentieth century. 
In the second, “Thinking Things Through – Maintain That National Policy Line,” I contended that it is important that digital broadband services not be subject to a patchwork of state regulation inconsistent with the decades-old national policy favoring light touch regulation of information services. In other words, this second foundational proposition is essential to support the first.
And the third, “Thinking Things Through – Maintain a Stable Legal Framework,” asserted that, if businesses are to grow and prosper, and to invest and innovate, they need a stable legal framework which provides clear, predictable rules. In other words, without a stable legal framework that establishes “the rules of the road,” markets cannot operate effectively and efficiently, if at all.
So, to recap, the first three blogs contended that broadband Internet access services should not be subject to a public utility-style regulation like narrowband telephone services; that they should be subject to a national policy of light-touch regulation; and that they should operate within a stable legal framework.
As most readers know, some Members of Congress are advocating adoption of a Congressional Review Act (CRA) resolution to overturn the FCC’s December 2015 Restoring Internet Freedom Order, with a “Day of Action” planned by CRA supporters for May 9. That surely is their prerogative. Indeed, as a general proposition, and consistent with Congress’s proper role in our tripartite constitutional system with its separation of powers, I am not opposed to use of the Congressional Review Act.
Based on the foregoing, I am, of course, opposed to use of the CRA to overturn the Restoring Internet Freedom Order because the effect of such action would be to reimpose a regulatory regime at odds with the foundational principles I already have articulated.
But there would be another significant adverse effect – which heretofore has received little notice. Just at the same time that – courtesy of the Facebook controversy and other high-profile data breaches – there is significant interest in ensuring that there are sufficient privacy safeguards in place to protect consumers, the effect of adoption of the “net neutrality” CRA would be to leave consumers with less privacy protection than they now have.
Here’s why.
By reclassifying ISPs as Title II telecommunications service (common carrier) providers, the 2015 Open Internet Order (“Title II Order”) had the deleterious effect of eliminating the Federal Trade Commission’s jurisdiction over broadband ISP privacy practices. After the reclassification, in October 2016, the FCC adopted stringent privacy restrictions on ISPs, including opt-in requirements, which were not applicable to non-ISPs like web giants Google and Facebook, entities that collect far more personal data over the Internet than ISPs. Under the FTC’s privacy regime, these non-ISPs remained subject to considerably less stringent privacy protections than those applicable to ISPs.
In light of the resulting asymmetric and confusing privacy regulatory approach created by the FCC October 2016 action, Congress passed a Congressional Review Act resolution, signed by President Trump in April 2017, overturning the FCC’s October 2016 privacy regulation. Under the Congressional Review Act, the FCC is precluded from adopting a new privacy regulation applicable to ISPs that is “substantially the same” as the one overturned. Unsurprisingly, a primary argument against adoption of the privacy CRA, by many of those same persons now supporting the “net neutrality” CRA, was that its adoption would leave consumers unprotected. 
By again classifying Internet service providers as information service providers rather than telecommunications carriers, the FCC’s Restoring Internet Freedom Order had the salutary effect of restoring the FTC’s jurisdiction to regulate the privacy practices of both the edge providers like Facebook and Google and the ISPs – and to impose sanctions against both when appropriate. In other words, at present, there is a symmetrical privacy regulatory regime in place, with FTC enforcement authority, that protects consumers of both the edge providers and ISPs against privacy abuses. But if Congress were to adopt the “net neutrality” CRA, the FTC’s symmetrical privacy regulatory regime would be eliminated. Consumers would be left with less privacy protection.
It may well be, in light of the “Facebook hearings” and other considerations, that the current Congress will decide legislation is needed to clarify and/or strengthen existing privacy protections.  But, in the meantime, there ought to be little doubt that the privacy protections in place now should be maintained and enforced by the FTC.
That’s just one reason – but a very good one – why Congress should not adopt the “net neutrality” CRA overturning the Restoring Internet Freedom Order. If Members of Congress want to protect consumers, their time will be much better spent considering whether new privacy legislation is needed, rather than reducing the protection that currently exists.